Testimonials

"I ordered a Gould pump from you and got great service --thanks. The pump arrived here in short order and she's off and running. I appreciate the speedy work and attention to detail (checking in by phone because billing and shipping address differed was nice)."

"Just wanted to Thank everyone at Lockewell for good customer service and prompt delivery.. especially the nice girl who handled my phone calls... Installation came out well and nothing beats a quality Goulds pump...very satisfied!"

"Thanks for all your advice. Ran the diagnostics you suggested and determined it was the capacitor. Replaced it yesterday and everything is working."

"I called not knowing much about what I was looking for, but I did have all the necessary, pertinent information. I was helped very efficiently & politely by Warren. I had been searching the web for about an hour when I just decided to call for assistance & was rewarded with Warren taking my call & getting our part ordered & hopefully out to us today, so that we can get our water on & running again tomorrow. Thank-you very much. "

"Just wanted you to know how pleased I was with my order experience with your company. Motor was perfect fit and easy to install. I saved $125 compared to a local purchase. Will recommend you to anyone needing a motor."

"Hi, I just want to take the time and let everyone know that this company is Top-Notch and I am SO HAPPY that I came across your site on the internet. I placed my order Monday for a A.O. Smith replacement pool pump and UPS delivered my pump to my door Wednesday morning. The pump I ordered was a perfect fit just as advertised and works great. Again thank you Locke Well for your prompt service and friendly employees. I will definitely be back and send more business your way. No wonder your company has been in business since 1952 its called great service something other companies should take a few lessons in. Thanks"

"Thank you for the quick service."

"I wanted to take a moment to thank you so much for shipping out my order so quickly. I was without water and needed the part. Your prices were the best I found and your shipping so fast that I was up and running in no time. I hope I will not need your services again soon, but if I do, I will not hesitate to use your company."

"Just wanted to let you know that it was a pleasure doing business with you. I ordered a pool motor on Wed and rec it on Thursday. I saved $105 going through your company. It's amazing how quite the motor is... Have a blessed day. Venus "

"Thanks, guys! I'm certain we will be doing more business with you!"

"I received my order, thank you for the excellent fast service.. I called with questions and you were very professional with the correct answers plus fast shipping-service.. Thank You again.. "

"First, I want to thank you very much for getting my new pump motor shipped out so quickly. I ordered it on Monday, the 6th, and received and installed it on Wednesday, the 8th. - That was fantastic. "

"Christina, Thank you for all your help today. Good customer service goes a long way! Regards,"

"I want to thank you for your great service. I placed this order on 7/14. When i call your sales dept, they advised me to place the order on line because it would be processed faster. I placed the order on my lunch hour, by the time I got home from work , I had received 4 emails concerning the order and it had already shipped. By 5:30 Monday afternoon the pump had been delivered, installed. I saved a $195 service call, at least $100 on the pump (200 from my local dealer). Thanks Again "

"Thanks so much for the prompt shipping and the excellent updates on my order. I received the pump today and it's already installed and running. Works great!"

"Thanks for the excellent prompt service."

"Excellent service, happy that my company went with you. Also a great price."

"Thank you very much. I truly appreciate the high quality of service you provided. I look forward to my next order and to referring your organization. Regards,"

"Thanks for the speedy turnaround!"

"thanks! great service!"

"Thank you. You are great to do business with."

"Just wanted to tell you how very pleased I am with your products and your service. Thanks "

"Thank you for the info. You are much better than the previous company dealt with. I could not even get some one on the line when i had s problem in their site. So i closed that account and found yours."

"Actually found you by Ebay originally... Just want to thank you for excellent response and delivery of pump I ordered... will certainly recommend you to anyone looking for your products... thanks... "

"Thank you so much for your help on the phone and for the fastest shipping response I have ever had, period. Thanks again I look forward to working on installing the new pump and motor when they get here."

"I receive the motor yesterday, Exactly what i was looking for. This is super service. Many thanks."

"I have had to pinch myself twice. I placed my order yesterday morning UPS ground shipping and it was delivered by 4:00 today. Your company is amazing...thanks for the fabulous service and I can't wait to share it on my Facebook page. Kudos!!!"

"Just wanted to say thanks for the super fast service! I placed my order on Saturday and received the pump on Tuesday morning. I only wish all on-line sales were as quick and easy as yours. Thanks again for absolutely fantastic customer service. Regards, "

"How very thoughtful to call and verify that the pump will be installed inside out of the sun. NOW that is both thoughtful and considerate. Truly refreshing in these days. I am impressed!"

"Service was great, pump was exact replacement, and received it within a week. Would recommend you highly. Thank you. "

"Very good price on this pump, Thank you. Looking forward to receiving it!"

"I received the box. I want to thank you for your excellent service. May be talking to you again."

"I placed my order on the 14th and on the 15th I received the part I so desperately needed. Great service! Sincerely,"

"You have a great site. It was very helpful and i bought a pump from you."

"Thank you for the video.. you saved me a $300.00 service call...tube was leaking and nothing open until Tuesday because of labor day.. got the tube for free from a friend from church..leaking saturday and fixed on sunday..thanks again and God Bless..."

"Thanks all, The new pump is installed and working perfectly. Thanks for picking up the pump yesterday. I appreciate all you help and look forward to using your services in the future."

"Hey guys, The GT10 is pumping out a storm. Just like, or probably even better than the old XSH10 ever did. Thank you, thank you, thank you for all your help and patience. I believe I can hear the old lawn slurping it up right now (LOL)."

"Thanks, the motor adapted to the 30 yr old hayward pump perfectly."

"Great service! I appreciate the additional information you provided over the phone. I will certainly refer you to friends and neighbors."

"Just a note to tell you, the pump arrived in a timely fashion this morning and it's already installed and working properly. Great service, great prices and fast shipping .... I will use Lock Well & Pump again and also recommend you! "

"I wanted to let you know I received the other motor today and shipped the other one back. Thank you very much for the fast response in correcting my order, I look forward to doing business with you in the future. Thanks again"

"This is my second order for one of these pool pumps. The first one I ordered I received the next day via UPS ground day. Best service I have ever received."

"I would like to thank you for your rapid response to my order yesterday April 27,2011. I ordered a Goulds GT20 at about 2.30 PM. Today at 11.25 AM UPS delivered the pump to my door. This is exceptional service. I usually try to do business with local vendors but none had the pump in stock and the price was almost twice what your company charged. I was somewhat skeptical about ordering over the net but your company is first rate. Thanks again "

"Thanks again Dennis for your superb assistance. Best regards."

"Excellent customer service. Thank you!!You Rock!!! Doing business with you still has been a pleasure and the customer service, even with my tiny purchase, has been awesome to say the least... Again, thanks for your time and thanks for serving the little guy as if he were a huge corporation!"

"I have been searching online and calling pool stores for a replacement pump for my pool the past week when I stumbled across your site.... Not only was your site very user friendly but when I saw the price I about hit the floor.... I just wanted to thank you for carrying quality, affordable products. I will be referring friends, family, and neighbors to you for any of their pumping needs and will most certainly be a repeat customer. "

"Thank you for your immediate shipment of this pump. With any luck, I'll have it installed by Saturday and we will finally have water back in our home. I can't thank you enough for your quick response and immediate shipment. Best regards and God bless!"

"Just to let you know that I recently ordered a pool pump motor from your company. I ordered it on Monday, which was Dr. MLK day, and the motor was at my doorstep when I got home from work on Tuesday! In addition, you had the best price on the web. I'm keeping the link to your company and referring any friends that might need your products - you guys are awesome! Thank you again."

"I just wanted to tell the management how pleased I was with the advice and service that I received from Gary. He made my project much easier. Thanks."

"That is what I call customer service, I just received it. Thank you very much and I look forward to doing business with you in the future. Thank you,"

"YOU GUYS ARE AWESOME. I talked to Gary, he assessed the issue, and said he would send another pump (especially after hearing it over the phone!). I RECEIVED IT THE NEXT DAY, IN LATE AFTERNOON. I could not believe it. The return UPS coupon was even included. The pump was installed within a few days (time to get a few new pieces of piping).... And now, you even follow up to check if everything is o.k.!! I'm happy to provide good news! Once again, I was hesitant to buy a pump online, but you guys were amazing.... You made the whole thing a very pleasant experience. You preserve my fate as an internet buyer, and will never hesitate to deal with you again (or to refer other people to you). Keep the good work. A very satisfied customer."

"Thanks for the excellent communication!"

"Hi, just received very good service the best will leave great feedback.. Thanks"

"I received my order this morning, just had to say thank you for the great service. I'll also keep your contact information for future needs."

"Thanks again for the advice and prompt delivery of the pump I purchased from you. I installed it this past weekend and its working great."

"Thanks - that was pretty fast :) By the way, I've been very impressed by just how fast you all shipped my parts - I like doing business with companies that have their stuff together :)"

"Received and installed the pump yesterday. I am pleased with the detailed documentation and materials to complete the job without a trip to local hardware/plumbing store. THANKS."

"I wanted to thank you for the speedy shipping of the tubes AND your Youtube video! A friend found it for another company but I watched yours in HD. Thank you so much for that video - I just posted it on Facebook for all my friends in case they ever need to do it or need parts you can provide!"

"Man... you guys are great. I ordered that pump on Friday before the weekend late in the day and got it early today. Awesome customer service. You can bet whenever I have another need for one of your products, you earned me as a customer. Thanks again."