Shipping & Returns

Shipping

  • Orders placed for build-to-order or items that have become out of stock will be contacted with an estimated ship date.
  • Orders are shipped via UPS, FEDEX, or Freight Line
  • Orders should be inspected by the customer upon receipt.
  • Customer is responsible for any additonal shipping fees on international orders

Returns

  • Returns must be scheduled within 5 days of receiving your order to receive an RMA.
  • Returns must be made within 15 days from the order date.
  • Return items must be in the original packaging, contain all contents, and retuned in the same condition.
  • Return items are subject to a full inspection before credits are issued.
  • Return shipping charges are the responsibility of the purchaser.
  • Returns for used or build-to-order items will not be accepted.
  • Returns will be charged a minimum restocking fee of 15%.
  • Warranty returns are subject to the manufacturers' approval.
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Locke Well & Pump Company is an independent dealer and is not affiliated with the manufacturers of the products it sells except where expressly noted otherwise.
Any and all trademarks or logo rights associated with the manufacturer's names and products are owned by the respective manufacturers.